The owner of the web and responsible for the treatment, BONPLAN BUSINESS DEVELOPMENT, S.L. (hereinafter HQ ARENA HOTEL) with address in C/ Correos, 13 door 7 (46002) Valencia, and CIF: C/ Correos, 13 door 7 (46002) Valencia is the owner of the Portal and makes it available to Internet users, in order to provide information about the services provided by HQ ARENA HOTEL, as well as to allow the provision of services through the Portal.

Contact details
Contact telephone number: +34 960889102 For any management or request regarding the privacy of HQ ARENA HOTEL, the user may contact our e-mail address at admin@hqarenahotel.com.

1.- Purpose For what purposes do we process your data?
HQARENA HOTEL informs the User of the existence of a personal data processing (treatment called "WEB USERS") created with the data obtained on the website by and for HQ ARENA HOTEL and under its responsibility.
This treatment has been created in order to provide information on the provision of services offered by the Portal, as well as to attend and manage queries made by users through this channel.
- The terms of conservation of the data that users provide us with through the forms on the web are as follows:
o In the case of consultations: Once the consultation has been answered, the current year o In the case of contracting any of our services: As long as the contractual relationship lasts.

2.- Legitimation What is the legitimacy for the processing of your data?
The legal basis for the processing of personal data of users is the consent of the person concerned. Likewise, the prospective offer of services is based on the consent requested from the user, without the withdrawal of this consent conditioning the execution of other purposes.

The user is not obliged to provide us with personal data, but in case of not providing the minimum data requested, it will not be possible to carry out the operations offered online on our website, such as answering queries, contacting, leaving a comment, participating and/or accessing certain sections of the website.

In addition, we inform that the user may revoke consent for the collection and processing of their personal data at any time, through the procedure we establish for this purpose, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

To which recipients will your data be communicated?
The data collected on this website through the corresponding forms will not be transferred to third parties and may only be communicated to other companies that are responsible for the processing of personal data, and that will only process the data in accordance with the strict indications that HQ ARENA HOTEL establishes with those responsible. In any case, the data will be communicated within the European Union and only for the purposes indicated above.

4.- Rights What are your rights when you provide us with your data?
Users of the website owned by HQ ARENA HOTEL are guaranteed the rights established in the legislation on Personal Data Protection:

First of all, the user has the right to obtain confirmation as to whether or not HQ ARENA HOTEL is processing personal data concerning him/her.
Users will have the right to access their personal data, as well as to request the rectification of data that is inaccurate or, where appropriate, request its deletion, opposition or limitation when, among other reasons, the data is no longer necessary for the purposes for which it was collected, as well as the portability to provide their personal data to a new data controller.
Users have the right to oppose the processing of their personal data, so HQ ARENA HOTEL will stop processing their data, except if there are legitimate, compelling reasons, or the exercise or defense of possible claims.
Users have the right to request HQ ARENA HOTEL to limit the processing of their personal data when the requirements that the EU Regulation 2016/679 and the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights demand are met.
HQ ARENA HOTEL informs you that it has implemented the necessary technical and organizational security measures that guarantee the security of your personal data and prevent its alteration, loss, processing and/or unauthorized access, as required by the RGPD 2016/679 of 27 April 2016 and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights.

Finally, we inform that any interested party may file a complaint with the Spanish Data Protection Agency, especially when they have not obtained satisfaction in the exercise of their rights.

In the following link you will find more information about complaints to the Spanish Data Protection Agency:
https://sedeagpd.gob.es/sede-electronica-web/vistas/infoSede/tramitesCiudadano.jsf

Commercial Communications
HQARENA HOTEL may send commercial communications by any means with full respect for the legislation in force on personal data protection.
For commercial communications made via email and equivalent means in compliance with the provisions of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, the consent of the User will be duly obtained at the time of collecting the corresponding data.
The User may revoke at any time the consent given to receive personal communications by simply notifying HQ ARENA HOTEL at our email address: i admin@hqarenahotel.com