Reserve
Reserve

HQ Services

Small details make the difference. That is why we strive to offer you exclusive and personalized services. We want to guarantee you an exceptional stay.

Reserve

HQ ARENA HOTEL

OUR SERVICES

Parking

  • Private parking at 20€ per parking space per night (subject to availability). Momentarily at about 270 meters from the hotel
  • Take advantage of a 10% discount if you book your room on our website or through our receptionists, and pay only 18€ for parking.
  • Covered parking is available.

In the future to access it will be necessary to lower the suitcases of the car, pick up the key at the reception and once parked the car up the stairs to the first floor. Parking located on the floor -2 parking next to the hotel. We have another parking in the vicinity with elevator.

Check in-out online

  • Access by card.
  • Customer service available 24 hours a day.
  • Reception open from 10:00 am to 10:00 pm.
  • Check-in from 3:00 p.m. and check-out before 12:00 p.m. (check the option to extend your stay).

Extra and customized pillows

  • Personalize your pillow for 4€/stay (check availability at reception).
  • Request an additional pillow for 6€/stay (check availability at reception).
  • All our rooms include a fiber pillow with double pillowcase.

Laundry & Dry Cleaning

  • Laundry and dry cleaning services are available at a charge to guests.
  • Towels and sheets are washed at no additional cost, according to the guest's preference, as part of our commitment to the environment.

WIFI and cable

  • Free Wi-Fi.
  • Cable connection option.
  • USB ports available on or near desks.

Trunk

  • Option to store your luggage before check-in or after check-out.
  • Trunk service with secure storage.

Transfer

  • Coordinate your transfer to and from the airport with our receptionists.

Ask for price at Reception.

Blackout Curtains

  • Flame retardant blackout curtains. European standards

Minibar packs

Coming soon.

Amenity packs

Ecorganic Bio shaving kit 1,50€
Body Milk 30 ml 3€
Ecorganic Bath Gel 30 ml 1,50€
Ecorganic Shampoo 30 ml 2,50€
Ear plugs 3€
(under availability )

Tourism and leisure

Coming soon.

Restaurant reservations

Coming soon.

Special packs

Coming soon.

Rental of mobility equipment

Coming soon.

Smoke-free rooms

  • Smoking is prohibited in the ENTIRE facility.
  •  Fine of up to 600€. 
  • Law 5/2005, on anti-smoking measures

Late check-in

  • Check-in after 10:00 p.m. thanks to the late check-in rate (check price per hour according to availability).

HQ Breakfast

  • DISCOUNTS FOR DIRECT STAY BOOKINGS (web or front desk)
  • 10% discount if you add the service at check in.
  • Discount from 10% if you book it together with your room.

Occupancy policy

  • Crib: 20€/stay (check availability at reception).
  • Extra bed for adults (90×190 cm): 20€/night (check availability at reception). Not all rooms are suitable for this service).
  • Pets/animals are not allowed.
  • Cancellation policy provided at time of booking.
  • We accept Visa, Amex and Mastercard.

PortalHQ

  • Tourist advice for your trip.
  • Services to personalize your stay.
  • Telephone or WhatsApp support available. Night concierge.
  • Information on activities and tour packages.
  • Everything you need to know about our facilities.

Early check-in / Late check-out

  • EARLY CHECK-IN: Entrance before 15:00 hs for 10€/hour. Free if you book on our website or by phone.
  • LATE CHECK-OUT: Departure after 12:00 hs:
    • Until 3:00 pm: 10€/hour (free with reservation on our website or by phone).
    • After 3:00 pm: 15€/hour (10€/hour for direct bookings on our website/reception).
  • Service subject to availability. Ask at reception.

HQ ARENA HOTEL designed for the most demanding guests.

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HQ Arena Hotel

 © 2024 HQ Arena Hotel

BOOK ON OUR WEBSITE

BEST PRICE GUARANTEED

If you find a more convenient price write or call our reception. +34 960 88 91 02

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